We are Hiring | Customer Support Executive - Work from Home Location - Mohali (WFH)
Shift - Rotational Shift (Including Night Shifts)
Working Days - 5 days working | 2 rotational week-offs
Qualification - HSC & Graduate (Freshers + Experience)
Budget- Up to 18k ctc
Immediate Joiners preferred!
Please note: Candidate needs to have their own system/laptop handy with them and should follow the system check criteria mentioned below-
System: Core i5 8th Gen or above, 8GB RAM
Windows - 10 and above
Camera: Mandatory
Internet Speed: Minimum 20 Mbps (Uploading & Downloading)
Headset: Compatible USB headset with noise cancellation
Suggested Brand: Big Passport (available online at reasonable prices)
UPS: Mandatory - Minimum 2 Hrs.
EDR Installation: Mandatory Roles & Responsibilities:
- Handle customer queries on calls (international customers).
- Deliver accurate information, solve queries and ensure customer satisfaction.
- Escalate issues when required.
- Maintain high-quality service standards in all interactions.
- Follow process guidelines and meet performance metrics
(Domain Knowledge - BPO Voice/International Process/ Customer Service)
Communication - Fluent English Communication skills Interested candidates can connect with HR for further details- HR Simran
Contact: (phone hidden)
Email:
[email protected]
📌 Customer Service Representative (Maharashtra)
🏢 TP
📍 Maharashtra