This role is ideal for someone who is passionate about delivering excellent customer service while ensuring compliance in a fast-paced recruitment environment.
Key Responsibilities:
- Build and maintain strong client relationships by understanding and anticipating staffing needs.
- Manage the full recruitment cycle: screening, matching healthcare providers to client orders, and scheduling assignments post-credential verification.
- Maintain and audit Temporary Healthcare Provider (THP) credentials to ensure compliance.
- Communicate effectively with clients and THPs regarding assignments, cancellations, and updates.
- Collaborate with internal teams to resolve payroll and billing issues.
- Analyze daily transaction reports and review weekly invoices for accuracy.
Required Skills & Qualifications:
- Robust communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in handling multiple tasks in a dynamic environment.
- High school diploma or equivalent required; a university degree is preferred.
- At least one year of relevant experience in US Process.
We look forward to hearing from you and hope you find this opportunity exciting! Shift - Mon to Fri - 9am to 6:30pm IST