Company Description ReloNXT, a division of MoveNXT, delivers comprehensive Global Mobility Services tailored to diverse client needs. The organization focuses on school search, home search, immigration support, and warehouse facilities to ensure smooth cross-border relocations for individuals and families.

A dedicated team provides expert guidance and a personalized approach throughout the relocation journey. By combining practical support with attentive service, ReloNXT aims to reduce the stress of moving internationally. The company positions itself as a trusted partner, helping people settle into new environments with confidence.

Role Description The Customer Service Representative at ReloNXT will handle daily interactions with clients relocating across borders, responding to inquiries via phone, email, and other channels. This role involves providing clear information on services such as school search, home search, immigration support, and logistics, while coordinating with internal teams to resolve issues promptly.

The representative will track service requests, maintain accurate records in customer management systems, and follow up to ensure high levels of customer satisfaction. The role also includes identifying recurring concerns,



sharing feedback to improve processes, and supporting continuous enhancement of the customer experience. This is a full-time, on-site role based in Bengaluru.

Qualifications

- Demonstrated experience in customer-facing roles, including Customer Service Representatives and Customer Support responsibilities.
- Ability to maintain high Customer Satisfaction through responsive communication and effective problem resolution.
- Strong foundation in Customer Service practices and service-minded behavior.
- Focus on delivering a positive Customer Experience across multiple touchpoints.
- Excellent verbal and written communication skills in English; additional languages are an advantage.
- Comfort with using CRM or ticketing tools and basic office software.
- Strong organizational skills, attention to detail, and the ability to manage multiple requests simultaneously.
- Cooperative mindset and willingness to work closely with cross-functional teams.
- Prior experience in relocation, hospitality, logistics, or global mobility services is beneficial.
- Relevant diploma or degree in any field; customer service training or certifications are a plus.

📌 Customer Service Representative (Bengaluru)
🏢 ReloNXT
📍 Bengaluru