Answer inbound calls within the guidelines/goals established by the client and management

Consistently archives call quality goals in order to meet client and customer satisfaction goals

Primary Job Responsibilities

Greetings from Foundever!!

Foundever is hiring for International Technical Support Voice Process

Job Details

Age: 18 years to 35 years Minimum Qualification Intermediate (or +2 equivalent)

Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)

Experience Any Under Grad or Graduate Freshers communication skills: Exceptional Spoken skills in English

Shifts: Rotational shifts (Should be comfortable to work in all shifts)

Salary: As per Market Standards

Note:



Any candidate applying for this position should be okay to work from the office

Experience: Any Under Grad/Graduate Freshers can apply

Job Profile

International Voice (Technical Support)

Responsibility: Provide Technical Support to International Customers

Shift Timings: Should be adaptable to work in US Rotational Shifts

Desired Skills: Need Excellent Communication skills in English

Must-Havestrong Technical Knowledge (Hardware, Software, and networking Concepts)

Education

High school diploma or equivalent

Experience Target

Call Center experience a plus

📌 Customer Service Representative (Secunderabad)
🏢 Foundever
📍 Secunderabad