Customer Service Executive

Location: Infopark, Kochi

Experience: 0–2 Years (Freshers with excellent English proficiency are welcome to apply)

Qualification: Bachelor's Degree (Mandatory)

Salary: Up to ₹3.4 LPA

Shift: Rotational Shift

Responsibilities

- Respond to customer queries through Email & Chat in a timely and professional manner.
- Resolve customer issues accurately while ensuring high customer satisfaction.
- Maintain accurate records of customer interactions and update internal systems.
- Collaborate with internal teams to ensure effective issue resolution.

Requirements

- Bachelor's Degree (Mandatory).
- Freshers and candidates with up to 2 years of experience are welcome to apply.
- Excellent spoken and written English communication skills.




- Strong customer service, interpersonal, and problem-solving skills.
- Ability to multitask and work in a fast-paced environment.
- Willingness to work in rotational shifts.

Pay: ₹20,000.00 - ₹27,000.00 per month

Advantages

- Commuter assistance
- Provident Fund

Application Question(s):
- Are you comfortable communicating with international customers?

Language:
- English (Required)

License/Certification:
- Degree (Required)

Shift availability:
- Night Shift (Required)

Work Location: In person

📌 Customer Service Executive (Kochi)
🏢 NSK Logistics
📍 Kochi