Customer Service Executive - Global Network Operations (Pune)

Customer Service Executive - Global Network Operations (Pune)

04 Aug
|
Tata Communications
|
Pune

04 Aug

Tata Communications

Pune

Broad outline of the Role

- The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Minimum Qualifications & Experience

- Graduate with 0-4 years of experience

Other Knowledge & Skills

- Demonstration of problem-solving skills
- Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
- Knowledge of network, operation systems

Key Responsibilities

1. Valuable Knowledge of SDH/MPLS TP Technology

Very Good knowledge of Transmission technologies like SDH/DWDM/Ethernet

Good knowledge of Infrastructure set-ups in Transmission POPs.

Familiar in troubleshooting OSP/ISP and Infra Issues.

Hands on MPLS TP platforms of Huawei

Multiskilled in his approach

Good interpersonal and communication skills.

📌 Customer Service Executive - Global Network Operations (Pune)
🏢 Tata Communications
📍 Pune

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