Key responsibilities of the customer service associate in Kolkata:
- Handle international inbound inquiries related to hotel bookings.
- Convert inquiries into sales through effective communication and upselling strategies.
- Deliver outstanding customer service to ensure a seamless booking experience.
- Resolve customer concerns with professionalism and efficiency.
- Consistently meet or exceed monthly sales targets.
- Maintain detailed and accurate records of customer interactions and sales.
📌 Customer Service Associate (Kolkata)
🏢 Fusion CX
📍 Kolkata
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