We're looking for a Senior CRM Manager / Manager to lead end-to-end customer lifecycle marketing across key business verticals. The role focuses on driving user activation, engagement, retention, and repeat usage through data-driven CRM strategies while working closely with Product, Growth, and Data teams.

Immediate Joiners Only Key

Requirement 6–9 years of CRM, Lifecycle, or Retention Marketing experience (B2C/D2C consumer apps preferred Hands-on experience with CleverTap, MoEngage, WebEngage, or Braze* Solid expertise in customer lifecycle management, cohort analysis, A/B testing, and CRM analytic Experience managing CRM campaigns across Push, Email, SMS, WhatsApp, and In-App Team management experience with a data-driven, high-ownership mindse Understanding of Indian consumer behavior, especially Tier 2/3 audiences, is preferre Key Responsibilities Own end-to-end CRM journeys from onboarding to reactivation Drive activation, retention, engagement, and repeat usage across CRM channels Optimize campaigns through data analysis, experimentation, and performance tracking * Build dashboards, automate reporting, and mentor the CRM team

📌 Customer Retention Manager (Vasanthanagar)
🏢 Skyleaf Consultants LLP
📍 Vasanthanagar