Company Description Share India Securities Limited, founded in 1994, is a leading provider of algo-trading solutions for clients in India and abroad. The company has a strong presence in the HNI segment and is actively expanding services for new-age retail investors.

With a transparent, customer-centric, and growth-focused approach, Share India aims to help citizens across India grow and multiply their investments. Over the years, the organization has built deep expertise in the capital markets and remains committed to serving investors with integrity and innovation.

Role Description The Customer Relationship Management Specialist is a full-time, on-site role based in Delhi, India. This role involves managing and optimizing CRM systems to maintain accurate client data, track interactions, and support sales and service activities.

The specialist will engage with clients to understand their needs, ensure timely resolution of queries, and strengthen long-term relationships. Daily responsibilities include analyzing customer behavior and feedback, collaborating with sales and operations teams on campaigns and improvement initiatives, preparing reports on customer engagement and retention,



and supporting projects that enhance customer experience and loyalty.

Qualifications

- Robust Analytical Skills and experience interpreting customer data, metrics, and reports to support decision-making.
- Excellent Communication skills, including clear written and verbal communication and the ability to interact professionally with diverse stakeholders.
- Proven experience in Sales and Customer Relationship Management (CRM), with a focus on building and maintaining long-term client relationships.
- Project Management skills to plan, coordinate, and execute initiatives that improve customer experience and operational efficiency.
- Proficiency with CRM platforms and related tools; ability to maintain clean data and optimize workflows.
- Customer-centric mindset, problem-solving abilities, and a proactive approach to resolving issues.
- Bachelor’s degree in Business, Finance, Marketing, or a related field; experience in financial services or securities markets is an advantage.
- Ability to work collaboratively in a fast-paced environment and adapt to evolving business needs.

📌 Customer Relationship Management Specialist (Delhi)
🏢 SHARE india securities
📍 Delhi