Location: Saravanampatti, Coimbatore (work from office)
Experience: 0-3 years (Freshers with excellent communication skills are welcome)
Employment Type: Full-time
Employer: GUGA IT Services
Leads: Indian customers. Businesses. Leads we provide.
Job Overview
Customer Engagement & Product Demo Executive
Are you a confident communicator fluent in English and Hindi who loves talking to people and explaining products? Do you enjoy engaging conversations, demos, and helping customers get real value from software? If yes wed love to meet you!
Role Overview
You will be the face of our software, interacting with business customers across India. Your role is to understand customer needs, give engaging online demos, handle objections confidently, and ensure customers have a excellent experience with our product.
Key responsibilities
Conduct online product demos for business customers across India
Engage customers confidently via phone calls and virtual meetings
Clearly explain product features, benefits, and use cases
Handle rejections and objections with a positive, professional approach
Actively follow up with customers to ensure smooth onboarding and satisfaction
Maintain accurate records of interactions and progress
Work efficiently on computers and CRM/software tools
Skills & Requirements
1. Well-spoken, extroverted, and confident personality
2. Fluency in Hindi and English (mandatory)
3. Strong spoken and written English communication
4. Comfortable speaking to customers over phone and online platforms
5. Ability to handle rejection without losing motivation
6. Fast learner with good computer skills
7. Customer-first mindset with a problem-solving attitude
Who Can Apply
1. Freshers eager to build a career
2. Professionals with up to 8 years of experience
3. Candidates looking for a stable, growth-oriented office role
4. Willing to work in a startup environment. Excellent learning opportunities.
Work schedule
- 9:00 AM 6:00 PM
- Alternate Saturdays working
- Sundays off
- Work from office
Why join us
- Direct interaction with business clients across India
- Opportunity to grow in customer success, and product expertise
- Supportive team environment with real learning exposure
- Build strong communication and professional skills early in your career
What We Offer:
- Fixed salary + Incentives
- Excellent opportunity to learn about Software As A Service (SAAS) business
- Growth opportunities in a SaaS / B2B environment.
- Opportunity to work with a young team.
- Friendly and performance-driven culture.
- Standard working hours