Customer Experience Advisor (India)

Customer Experience Advisor (India)

04 Aug
|
VXI Global Solutions
|
India

04 Aug

VXI Global Solutions

India

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Process: Chat process (International)

Location: Hitech city, Hyderabad

Experience: Only for Freshers

Shift: Night shift (Rotational night shifts)

Salary: 2.5 LPA ( 15k In-Hand Salary)

Perks: 2 Way cab facility will be Provided

5 Days working & two days off in a week

Job Descriptions

Provide customer support via Chat for international customers.

Troubleshoot customer queries and requests.

Manage customer expectations and ensure customer satisfaction.

Document customer interactions for review and follow-up

Utilize computing and technical expertise to respond to customer inquiries





Regularly review customer feedback and take measures to improve customer service.

Inform customers on the steps to follow to exploit services of the company

Candidates should be willing to work in Night/ Rotational Shifts

Must Have Skills

- Excellent communication skills in English
- Good typing speed upto 40 wpm with Accuracy 90%
- Self-confident and Motived
- Under Graduates & Graduates are eligible for the role

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

📌 Customer Experience Advisor (India)
🏢 VXI Global Solutions
📍 India

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