We are Sisco Jobs, a recruitment consultancy based in Trichy, Tamil Nadu. We are hiring on behalf of our client for the position of Customer Care Executive in Trichy, Tamil Nadu. Our client is a reputed organization in the Automobile sector seeking skilled and motivated professionals. If you meet the requirements below, apply early as positions are limited.
Key Responsibilities
- Handle customer enquiries through phone and in person.
- Provide accurate information about products and services.
- Resolve customer complaints professionally.
- Maintain customer records and service updates.
- Coordinate with internal departments for issue resolution.
- Ensure high levels of customer satisfaction.
- Follow company service procedures and standards.
- Prepare basic customer service reports.
Required Skills
- Customer Service – Handle customer interactions effectively.
- Communication Skills – Speak clearly and professionally.
- Telephone Etiquette – Manage inbound and outbound calls.
- Computer Basics – Maintain customer records.
- Problem Solving – Resolve customer concerns promptly.
Preferred Skills
- Automobile industry exposure.
- Multilingual communication.
- Basic MS Office knowledge.
Work Experience Requirements
Freshers and experienced candidates may apply. Typical experience range: 0–2 years in customer service or customer support.