:

ole: Customer Care Executive – Business Relations

? Location: Hazira, Surat

Key Responsibilities

Attend incoming business calls related to franchise opportunities, events, and machine inquiries

Explain the JuiceTap business model and services to potential clients

Forward qualified leads to the sales team for closure

Handle customer and business partner queries professionally

Coordinate with internal teams for smooth lead management and follow-ups

Manage calls, emails, and WhatsApp communications effectively

Maintain proper records of inquiries, leads, and follow-ups

Support customer complaint coordination and resolution when required

Requirements

Positive communication and interpersonal skills

Confident in handling business inquiries and client conversations

Strong coordination and follow-up abilities

Basic computer, email, and WhatsApp handling knowledge

Customer service or telecalling experience preferred

Ability to manage escalations professionally

📌 Customer Care Executive (Surat)
🏢 RECEX
📍 Surat