CRM Executive Responsibilities

(Interior Design/Real Estate)

Lead Management

Call all new inbound leads within 5 minutes of inquiry

Log every call outcome in the CRM (interested / not interested / callback / no answer)

Follow up on cold/warm leads via scheduled callbacks

Maintain daily call targets (180–250 calls/day)

Qualification

Identify buyer type — end-user or investor

Understand budget, preferred location, BHK requirement, and timeline

Filter out unserious leads and prioritise hot prospects

Check if lead is loan-eligible or self-funded

Appointment Setting

Book site visits or video call consultations for the sales executive

Send WhatsApp confirmations with project brochure + location pin

Remind prospects 1 day and 2 hours before the site visit

Database & Follow-up

Maintain a daily follow-up list — never let a lead go cold

Send WhatsApp messages, project updates, and price alerts to warm leads

Reactivate old leads during festive seasons or new launches

Pay: ₹10,000.00 - ₹15,000.00 per month

Advantages

- Cell phone reimbursement
- Work from home

Work Location: In person

📌 CRM Executive (Kanpur)
🏢 Mushroom Arte Interiors
📍 Kanpur