Here's a clean and concise version of the Credit Controller :

Credit Controller

Department: Finance & Accounts

Reporting To: Financial Controller / Finance Head

Location: Eagleton Golf Resort, Bengaluru

Experience: 3–6 Years

Role Purpose

Manage customer credit, ensure timely collections, maintain accurate receivables, minimize overdue payments, and support healthy cash flow.

Key Responsibilities

- Assess and recommend customer credit limits and payment terms.
- Maintain approved credit customer records and monitor credit utilization.
- Ensure accurate invoicing and timely submission to customers.
- Reconcile customer accounts and resolve billing discrepancies.
- Follow up on outstanding payments and maintain collection records.
- Send account statements, payment reminders, and escalation notices.
- Monitor ageing reports and escalate overdue accounts.
- Coordinate with Sales, Front Office, Reservations, Banquets, and Finance for smooth billing and collections.
- Track TDS certificates, advances, credit notes, and disputed invoices.
- Ensure compliance with company credit policies and financial controls.
- Prepare daily,



weekly, and monthly receivable and collection reports.

Key Performance Indicators (KPIs)

- Collection within agreed credit terms
- Days Sales Outstanding (DSO)
- Overdue receivables (30/60/90 days)
- Monthly collection target achievement
- Reduction in bad debts and write-offs
- Timely invoice submission and dispute resolution
- Accuracy of credit control reports

Qualifications & Experience

- Bachelor's degree in Commerce, Finance, or Accounting.
- 3–6 years of experience in Credit Control or Accounts Receivable.
- Hospitality or hotel industry experience preferred.
- Knowledge of GST, TDS, receivables, and customer reconciliations.
- Proficient in MS Excel, ERP systems, and hotel PMS (IDS Next preferred).

Key Competencies

- Solid analytical and reconciliation skills
- Excellent follow-up and negotiation abilities
- Good communication and stakeholder management
- Attention to detail and problem-solving
- Integrity, accountability, and confidentiality

📌 Credit Controller (Bengaluru)
🏢 Eagleton-The Golf Resort
📍 Bengaluru