- Ensure delivery of financial statements as per the defined SLA for TAT and quality for clients assigned.
- Review (Detailed/High level) of financial statements prepared (P&L;, Balance Sheet, Cash Flow etc.) and record entries as necessary.
- Preparation of critical audit schedules and review (Detailed/High level) of the same as necessary.
- Review and track daily /weekly delivery schedule for financials. Coordinate with US accountants and or client as required. Ensure that the targets & client expectations are met.
- Trouble shooting - Clients issues / queries / escalations / team issues - Single point of contact for any issue related to assigned clients.
- Communicate with US counterparts / clients through calls and emails as required.
- Review and track the activity checklist for all clients.
- Ensure Successful completion of projects assigned on timely basis.
- New client setup – master setups, tracking of data/information received.
- Rigorous follow up for information & update.
- Ensure that activities are carried out and completed per transition plan.
- Regular review of progress with plan.
- Active involvement in transition call - planning stage and onboarding stage.
- Prepare SOPs/ Process maps/ SIPOC.
- Ensure preparation and regular updating of process maps, process notes/ SOPs/SIPOC.
- Ensure daily updating of delivery trackers.
- Ensure completion and timely delivery of monthly MIS and PLI calculations.
- Update and review client escalations in the standard escalation log and complete RCA.
- Update and review financial errors in the standard error log and complete RCA.
- Monthly preparation of dashboard for assigned clients.
- Identification of areas of process improvement
- Review the ongoing process and bring continuous improvement in process for efficiency & quality.
Supervisory responsibilities:
- Monthly One on One Meetings & Performance Feedback.
- Regular skip meeting.
- Performance & Leave Management.
- Training, mentoring & motivating team.
- Review all deliverables are as per agreed SLA with client.
- Ensure the AMs do Monthly One on One Meetings & Performance Feedback.
- Ensure that all client deliverables are reviewed and meet the SLA targets set with client.
Requirements
- Excellent Accounting knowledge.
- Expertise in Microsoft Office and valuable speed on computers.
- Excellent Communication Skills and Confidence level.
- Smart & dynamic.
- Accounting knowledge with US accounting experience-GAAP, IFRS.
- Transition experience.
- Experience in managing high demanding customers.
- Lean Six Sigma – Preferred
- Eye for details, Quality orientation, Compliance.
- Excellent communication
- Steadiness, Committed, Client focus.
- Ability to work under pressure.
- Adaptability to change.
- Self-learning & development.
- Automation skills like able to create smaller macros to fix lengthy activities. For instance-Trend analysis, exception reporting tool, etc.
Key metrics measured: TAT and quality of allocated clients.
Educational Qualifications: CA / CPA
Work Experience:
- 10+ years accounting background, preferably having experience up to finalization of accounts and managed US clients.
- Working experience on ERP systems like SAGE, SAP, Oracle, etc.
Other Prerequisites:
- Required to work in shifts. Based on business/project requirement will work in US hours.
- Prior work experience in MNC & matrix organization.