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We’re looking for a warm, witty, and highly engaged community manager who can bring our brand to life online and offline. You’ll be responsible for nurturing our audience, sparking conversations, and growing a loyal tribe of the company's lovers across social media, DMs, WhatsApp groups, and more.

Key Responsibilities

Engage Daily

- Respond to DMs, comments, tags, and mentions across Instagram, Facebook, LinkedIn, YouTube, etc.
- Actively engage in relevant online groups and communities
- Build relationships with customers, creators, and followers

Grow the Company's Tribe

- Onboard superfans, micro-influencers, influencers, and ambassadors
- Initiate fun challenges, polls, and interactive activities
- Build and moderate WhatsApp communities or closed groups

Amplify & Co-create

- Encourage and reshare user-generated content (UGC)
- Celebrate customer stories, reviews, and testimonials
- Collaborate with influencers, micro-creators, and happy customers

Track Sentiment & Feedback

- Monitor brand sentiment and flag negative experiences




- Share customer insights regularly with marketing, sales, and product teams
- Identify loyal fans and turn them into brand advocates

Support Campaigns

- Help launch and amplify campaigns through community buzz
- Share teasers, sneak peeks, and behind-the-scenes moments
- Ensure that every campaign feels “community-first.”

You’ll Thrive in This Role If You Are:

- A natural conversationalist—witty, warm, and human
- Passionate about food, wellness, and storytelling
- Comfortable with social tools like Instagram, Threads, LinkedIn, WhatsApp, etc.
- Rapid and empathetic when handling customer queries or complaints
- Someone who sees people, not just profiles

Bonus Points If You Have:

- Experience building online communities or fandoms
- Worked with a D2C or FMCG brand
- Basic knowledge of Canva, video editing apps, or meme-making skills
- A love for nostalgia, snacking, and pop culture

📌 Community Manager (Ahmedabad)
🏢 Mantras2Success
📍 Ahmedabad