We are having an urgent opening for the position of Collections Manager for a reputed company at the Mumbai (Andheri) location.
:
- Co-ordinate collection effort by regional teams and monitor performance
- Devise payment schedule plans as per the pending payments
- Continuous collection follows ups with customers through mail, phone calls and physical visit
- Interacting with defaulting borrowers
- Negotiating/finalizing resolution deals
- Tracing borrowers who relocate without informing them with the help of credit bureaus, mobile service providers, post office or any other social networking mediums.
- Achieve the set collection target
- Ensuring the issuance of receipts on receiving the outstanding payments
- Maintaining data of all the transactions with respect to payment collection & outstanding in the system
- Must be willing to travel & visit clients in person for payment follow-ups
Skills Required:
- Must be self-managed, responsive, & dedicated to customer support.
- Ability to work in a collaborative manner
- Ability to act and reflect
- Passion for problem solving and improving efficiency
- Dynamic & Outgoing
- Conceptualization skill
- Proactive & techno-savvy
- Solid Organizational and time management skills
- Effective communication skills