Company Description IDFC FIRST Bharat Ltd. is a wholly owned subsidiary of IDFC FIRST Bank and serves as its Business Correspondent, delivering a wide range of loan products including group loans, micro enterprise loans, micro housing loans, vehicle loans, consumer durable loans, gold loans, housing loans, loans against property, and tractor loans, along with insurance offerings. The company operates across 11 states, supporting more than 3.5 million households through a workforce of over 14,800 employees.

With its diverse financial portfolio, IDFC FIRST Bharat Ltd. focuses on economic sustainability for customers while promoting holistic empowerment of women and their families socially and culturally. The organization is actively expanding its operational regions and diversifying into both secured and unsecured products, leveraging innovative digital channels to reach more customers and improve service delivery.

Role Description The Cluster Sales Manager is a full time, on-site role based in Bengaluru, responsible for driving sales performance and business growth across an assigned cluster of branches or territories. The role involves planning and executing sales strategies for various loan and financial products, monitoring daily sales activities, and ensuring achievement of monthly and quarterly targets.

The Cluster Sales

Manager will lead and mentor a team of sales personnel, provide regular coaching, conduct performance reviews, and support field teams in customer acquisition and retention. The role includes maintaining strong relationships with customers and local stakeholders, ensuring high service quality,



and overseeing compliance with company policies and regulatory guidelines.

The Cluster Sales

Manager will also analyze market trends, prepare sales reports, coordinate with internal departments, and contribute to process improvements and digital initiatives to optimize cluster performance.

Qualifications

- Candidates should possess strong sales and business development skills, including experience in retail lending, microfinance, or related financial products.
- Candidates should possess team leadership and people management skills, with the ability to mentor, motivate, and manage field sales teams across multiple locations.
- Candidates should possess customer relationship management and negotiation skills, with a focus on customer-centric service and long-term engagement.
- Candidates should possess analytical and reporting skills, including proficiency in using MS Excel and other tools to track performance, identify trends, and prepare management reports.
- Candidates should possess operational and compliance awareness, with knowledge of banking or NBFC processes, regulatory guidelines, and risk management practices.
- Candidates should possess strong communication and interpersonal skills, and the ability to collaborate effectively with cross-functional stakeholders.
- Relevant experience of several years in sales management within financial services, especially in lending or microfinance, is highly preferred.
- A bachelor’s degree in business, finance, economics, or a related discipline is required; a postgraduate qualification or MBA is an added advantage.
- Ability to

📌 Cluster Sales Manager (Bengaluru)
🏢 IDFC FIRST Bharat
📍 Bengaluru