We are hiring a hands-on AWS Cloud Engineer with strong Linux and networking fundamentals, focused on troubleshooting, incident resolution, and operational excellence in a managed services environment. This role is aligned to 24x7 SLA-driven support, requiring deep technical diagnostics across infrastructure layers and the ability to contribute to stable, scalable AWS architectures. AWS Solutions Architect certification is preferred.

Key Responsibilities

- Own L2 support for production AWS environments operating under 24x7x365 SLA commitments

- Respond to incidents, perform deep troubleshooting, and drive root cause analysis with a focus on permanent resolution

- Monitor and maintain cloud infrastructure to ensure availability, performance, and cost efficiency

- Troubleshoot issues across multiple layers including AWS networking, Linux OS, web servers, and database connectivity

- Support and optimize AWS services including compute, storage, database, and load balancing layers

- Collaborate with DevOps, application, and security teams to resolve issues and improve system reliability

- Implement and support backup, disaster recovery, and high availability configurations

- Analyze logs and metrics using CloudWatch and other tools to proactively identify risks and performance bottlenecks

- Contribute to infrastructure automation using CloudFormation or similar IaC tools

- Maintain accurate documentation of environments, incidents, and standard operating procedures

Requirements

- 5+ years of hands-on experience supporting production workloads on AWS

- Strong knowledge of AWS core services including VPC, EC2, RDS, S3, CloudWatch, CloudFormation, ELB/ALB, Auto Scaling, EBS, EFS, and WAF

- Solid understanding of AWS networking concepts including subnets, route tables, NAT, DNS,



security groups, and NACLs

- Strong Linux systems administration skills including performance tuning and troubleshooting at OS and network layers

- Experience with web servers such as Apache and Nginx

- Working knowledge of MySQL, MariaDB, or similar relational databases

- Strong troubleshooting capability across infrastructure, application connectivity, and performance issues

- Familiarity with firewall concepts and traffic filtering

- Ability to prioritize and manage multiple incidents in parallel

Preferred Qualifications

- AWS Certified Solutions Architect (Associate or Professional)

- Experience in managed hosting or MSP environments with SLA-driven operations

- Exposure to infrastructure as code tools such as CloudFormation or Terraform

- Basic scripting skills in Bash or Python for operational automation

- Understanding of AWS security best practices including IAM and WAF configurations

- Exposure to cost optimization and performance tuning in AWS environments

Soft Skills

- Strong communication skills with the ability to clearly articulate technical issues to both technical and non-technical stakeholders

- High level of ownership, accountability, and customer focus

- Ability to work effectively in cross-functional teams and high-pressure environments

- Solid attention to detail and organizational skills

- Ability to work in rotational shifts or on-call schedules as required

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Education

- BCA or B. Tech

- MCA or M. Tech

- Benefits

- Career Development, Training &

certification assistance

- Medical insurance cover for self, spouse, and children

- Provident Fund

- Paid Time off (Maternity, Sick days, Holidays and Earned Leave)

- Weekends off

- Flexible work hours and public holidays

- Loyalty bonus

📌 Cloud Engineer (Pune)
🏢 Ewaycorp Technologies
📍 Pune