Department: Operation & Client Servicing

Location: Indore

Experience: 3 to 5 Years

Employment Type: Full-Time

Industry: Advertising | BTL | Events | Experiential Marketing | Brand ActivationsAbout Recharge Studio About Recharge Studio

Recharge Studio is a full-service advertising and marketing agency delivering Creative, Digital, BTL Activations, Events, Corporate Gifting, Production, and Branding solutions across India. We are looking for an experienced Operations & Client Servicing Manager who can independently manage client accounts while ensuring flawless execution of projects.

Role Summary The Operations & Client Servicing Manager will act as the Single Point of Contact (SPOC) for clients and will be responsible for end-to-end project execution—from understanding client briefs to planning, budgeting, vendor management, execution, billing, and post-event closure. The role requires strong leadership, multitasking abilities, commercial understanding, and extensive experience in BTL activations and event managemen. Key Responsibilities

Manage client accounts and act as the primary point of contact.

Understand client briefs and develop execution plans, timelines,



and budgets.

Execute BTL activations, events, exhibitions, roadshows, and promotional campaigns.

Coordinate with internal teams, vendors, and partners for seamless project delivery.

Manage project budgets, profitability, billing, and documentation.

Build and maintain a robust vendor network while ensuring cost optimization.

Lead and mentor the operations and client servicing team.

Ensure high client satisfaction through quality execution and timely communication.

Required

Skills

Strong Client Servicing skills

BTL & Event Operations expertise

Vendor Negotiation

Budget Management

Project Management

Team Leadership

Stakeholder Management

Presentation Skills

Advanced MS Excel & PowerPoint

Excellent Communication Skills

Decision Making

Problem Solving

Ability to work under pressure and tight deadlines Qualification

Graduate/MBA in Marketing, Management, or Event Management.

3 to 5 years of experience in BTL, Events, Advertising, or Experiential Marketing.

Willingness to travel for project execution.

📌 Client Servicing Manager-BTL & Events (Indore)
🏢 Recharge Trendd Setter
📍 Indore