HT Media, as part of its aggressive growth strategy is planning significant investments in building a robust Internet business recognizing the importance of Internet as the most important media vehicle of the future.
The big initiatives in next few months will be launching state-of-the-art portals in various business opportunities in the internet space. We are working with a global technology provider for some of the above initiatives.
The job will involve client interactions for recruitments
Responsibilities The main areas of responsibilities for this role are detailed under:
1.
Offer
Support to sales personnel and clients.
- Demos/training to Clients over the phone/at their premises.
- Responsible for training and evaluating the sales team on Product.
4.
Complete
Client account management, which includes understand the client’s requirement, Query and complaint resolution.
- Responsible for client Retention.
- Should be able to maintain lowest possible response time to internal as well as external clients.
- Should handle all incoming queries from the clients as well as make proactive servicing clients.
- Data keeping and report sharing with all the stake holders.
- Market analysis to keep abreast of market changes and updates.
- Will be required to coordinate with various internal departments at corporate office to ensure smooth functioning of various client related processes.
Required
- Should be an MBA
- 1-2 years of in Recruitments across industries
- Excellent client servicing skills
- Good communication skills and regional Language is an add on.
- Valuable MS office skills- specially Excel skills.
- Should be willing to travel in the city to meet up with Clients