? Build and maintain strong relationships with existing and current clients. ? Communicate with clients to understand their needs and provide suitable solutions. ? Handle client queries, complaints, and ensure timely resolution. ? Identify opportunities for upselling and cross-selling products/services. ? Maintain accurate client records and update CRM systems. ? Schedule and conduct client meetings and follow-up calls. ? Achieve customer satisfaction and business retention targets. ? Coordinate with internal teams to ensure seamless client service. ? Prepare client reports and provide regular updates to management.