04 Aug
|
EMORA
|
Hyderabad
Emora Counselling is an expanding human development center and learning institute based in Hyderabad. We are not just a traditional consultation space—we build innovative educational journeys, structured skill-building courses, proprietary child potential assessments, and transformative self-awareness programs.
We are constantly evolving and creating new ways to empower individuals, students, and families. As we grow our certification courses and assessment frameworks, we are looking for a proactive, warm, and growth-minded Client Experience & Operations Executive to be the welcoming face and voice of our center.
Key Responsibilities
- Front-Office & In-Person Client Engagement:
Warmly greet and receive every client, student, and parent who steps through our doors, ensuring they feel comfortable and valued in our serene, natural center environment.
Introduce visiting individuals to Emora’s diverse ecosystem—including our specialized assessment tools, 120-day certification courses, workshops, and learning journeys.
2.
Relationship
Building & Nurturing Follow-ups:
Maintain strong, long-term relationships with students, course participants, and families through thoughtful follow-ups (calls and WhatsApp).
Manage calendar schedules, course enrollments, assessment sessions, and program orientations smoothly.
Act as a reliable liaison, ensuring every individual receives continuous guidance throughout their journey with Emora.
- Growth & Multi-Skilling (Learn New Things):
Assist in organizing and coordinating new course launches, student admissions, and assessment drives.
Work closely with our leadership team to learn recent skills in client handling, program coordination, and operational management.
Participate in creating simple visual updates and posts (using Canva/social media tools) to share our upcoming courses and assessment programs with the community.
Who We Are Looking For (Qualities Needed):
Warmth & Empathy: Naturally welcoming, respectful, and skilled at making people feel heard and comfortable the moment they walk in.
Relationship Builder: Excellent at maintaining long-term rapport, conducting polite follow-ups, and keeping clients/students engaged.
Curious & Eager to Learn: Enthusiastic about picking up new skills, learning about our growing courses and assessment methodologies, and taking on fresh challenges as Emora expands.
Strong Communication: Proficient in spoken Telugu and English (Hindi is a bonus).
Organized & Reliable: Good at managing logs, schedules, and keeping student/client information well-organized.
Qualifications & Requirements:
Education: Bachelor’s Degree in any discipline (Arts, Science, Commerce, Business, or Psychology).
Location: Must be able to commute daily to our physical center in KPHB Colony, Hyderabad.
Experience: Freshers or candidates with 0–2 years of experience in front-desk management, client relations, hospitality, or administrative support are welcome to apply.
Why Join Emora Counselling?
Continuous Learning: You won't just execute routine tasks—you will be trained in modern program operations, client psychology, and educational workflows.
Growth Environment: As we launch new courses and regional initiatives, high-performing team members have direct opportunities to grow into Program Coordinators and Center Operations Leads.
Supportive Culture: Work in a peaceful, natural environment built around human values and mutual growth.
Timings: 10:00 AM – 6:00 PM (Monday to Saturday)
Salary: ₹12,000 – ₹18,000 per month
📌 Client Relations & Operations Executive (Hyderabad)
🏢 EMORA
📍 Hyderabad