We're seeking a future team member for the role of Associate, Client Processing I to join our Client Processing - CT Operations team. This role is located in Pune, MH - HYBRID.

In this role, you'll make an impact in the following ways:

- Performs routine and non-routine client service and transactional support functions. Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues.
- Processes account-related transactions per scheduled events/client authenticated direction. Following established procedures, answers inquiries, and resolves problems or issues.
- Manages situations which may require adaptation of response or extensive research according to client response. Escalates more complex situations to senior colleagues.
- Integrates area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.
- Performs complex operational tasks in a product or functional area.
- May be responsible for allocating and checking the work of team members. May be responsible for specific supervisory review and approval actions.
- Contributes to the achievement of team objectives.

To be successful in this role,



we're seeking the following:

- A minimum bachelor's degree or the equivalent combination of education is required.
- Minimum 3.5+ years of prior experience in operations (Corporate Trust, Client facing, Derivatives functions, brokerage processing is preferred).

Skill Requirements:

- Knowledge of Fixed-Income Securities markets, Money market, Derivatives, and Capital Market.
- Knowledge of the Custody Life Cycle.
- Strong in reviewing client-governing documents and interpreting the same.

Technical Proficiency:

- Good knowledge of MS Office (Excel, Word, PowerPoint, and Outlook).

Client Communication:

- Strong oral and written, fluency in English language is a must.
- Problem-solving orientation.
- Client-focused.
- Efficient.
- Proactive.
- De-escalating (as required).

Self-Management:

- Productive, structured, independent, and autonomous working.
- Knowledge about systems, their logic, and interaction.
- Responsible for time management.
- Adherence to internal control, reporting, and compliance guidelines.
- Always ready to take on special tasks (if required).

📌 Client Processing Associate (Pune)
🏢 BNY Mellon International Operations (India) Private
📍 Pune