Job Purpose Drive business and achieve targets through allocated region/area. Nurture and maintain the relationship with the channel partner for the incremental development of the business contributing by the relation and help/supervise them for the smooth function of the business process flow. Manage a team of Sales Managers to maintain the proper process of doing valued business for the organisation.

Job Context & Major Challenges Job Context: Drive business and achieve targets through allocated region/area. Nurture and maintain the relationship with the channel partner for the incremental development of the business contributing by the relation and help/supervise them for the smooth function of the business process flow. Manage a team of Sales Managers to maintain the proper process of doing valued business for the organisation.

Job Challenges: High dependency on HDFC Bank relationships in Open Architecture scenario, where they may have their own priorities so alignment is the key.

Balancing between the process requirement and expectations of the Channel partners Key Result Areas KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters) KRA1 Ensure achievement of Targets (Premium & Revenue) in order to contribute in overall growth of the company 1. Continuous interaction ( as per RH / ZH's defined grid ) with the channel partners/Circle Heads of the Zone Mapping all the key decision makers & build review mechanism per mapping basis decided Intervals

Aggressively downloading all the RnR activities to be run by BSLI

Innovative ways to download the R&R; acti KRA2 Ensure smooth function of the sales and other processes in order to maximise business potential.

- Communicating any product changes, process change or change in any rules and regulations (internal / IRDA) with the help of different training module. Supporting in the actual sales and service aspects including sales calls, issuance and complaint handling KRA3 Relation Ship Management: Open Architecture 1.

To Handle





Bank customers requirements with the best services and products ranges To be equipped with insurance and Bank Products knowledge To manage the relationship at all the levels to have the desire out-puts. KRA4 Drive effective channel management 1. Work with the channel partner to effectively use R&R; programs to drive desired behaviours Ensure effective use of spent on Channel Partners which helps in achieving the end objective.

Ensure achievement of desired levels of

People Retention:10%

Activisation of Teams:20%

FYP ISSUED:50%

NOPs:10%

Product Mix: 10% (20%,Trad 50%: ULIP 40%: Protection 10%Monthly)

15% Business More than TATA Provide inputs for new products & Sales Pitch, basis an in-depth understanding of Channel needs

Identify training needs for the in-house and channel partner teams

Position gaps / Vacancy to be filled within a TAT of T+15 Days

Identify innovative methods working with the relationship to enhance penetration of the database KRA5 Ensure the right method of business acquisition in order get the profitable mix for the organisation 1. Scrutinise the business on regular basis Maintain quality checks.

Monitor Customer

Complaints and adhere to defined resolution TATs - T + 72 Hrs

Take necessary documented actions against defaulting employees on quality / conduct parameters KRA6 Persistency 1. Regular MIS flow and Communication with Channel Partners on T-30 Basis ( T Being the renewal date ) Resolve queries as and when required to ensure that renewal takes place on time

Fortnightly renewal status review mechanism to be followed internally KRA7 Building new business opportunities within the allocated area/relationships in order to maximise the productivity / Top Line 1. Identify innovative methods working with the relationship to enhance penetration of the database SM Review Mechanism to have 40% Activation with 2 Case / Active @ 50K ATS to be focused

Ensure Product Mix - Trad 50% : ULIP 40% : Term 10%

15% Business More than TATA Provide inputs for new products & Sales Pitch, basis an in-depth understanding of Channel needs

Identify training needs for the in-house and channel partner team

📌 Circle Relationship Head- HDFC Bank- Bangalore (Karnataka)
🏢 Aditya Birla Capital
📍 Karnataka