We are hiring for a MNC Company for E-Commerce Chat Support Executive Role for Mohali location (Work From Office Job)
We are hiring Chat Support Executives for a leading MNC Company. The role involves assisting customers over voice calls by resolving their queries over the chat and providing a high-quality customer experience. Key Responsibilities
Handle customer chat professionally.
Resolve customer queries related to e-com products and services.
Provide accurate information and appropriate solutions.
Maintain customer satisfaction and ensure quality service.
Follow company policies and compliance guidelines.
Accurately update customer interactions in the system.
Rotational Shift Eligibility
12th Pass
Good communication skills in English & Hindi
Basic computer knowledge.
Typing 30 WPM
Customer service attitude with good problem-solving skills.
Salary & Advantages
CTC 19K (15.4K In Hand)
6 Days Working (1 Rotational week off) Interview rounds