Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Assoc Manager Qualifications:Any Graduation Years of Experience:10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do?

As a Technical Lead, you will be responsible for owning and delivering complex cloud-based solutions using Braze. The candidate will be responsible for owning the architecture and design of complex solution components (good to have) The candidate will own design elements and providing approvals on designs elements submitted by team members What are we looking for?

Education: Any graduate Lead strategy and architecture sessions and communicate design options to clients (good to have) Roles and Responsibilities:



End to end implementations with Braze (Email template implementation to Data Segmentation/Canvases knowledge)

Manage administration of customer communication campaigns across the cloud, either in each function (email, SMS, Push, Cloud Pages), or leveraging Canvas to deliver multi-touch communications.

Liquid and SQL knowledge is required

Establish best practice application support methodology and processes, including maintenance and support roadmaps, processes and technical documentation

Requirement gathering, analysis, solution and design of new interfaces/integrations within scope

Evaluate current functionalities for the platform that enables new channels or integrations that can be used across brands

Development, Testing, Deployment of new campaigns/integrations and releases

Troubleshoot complex problems, gap analysis and process improvement

Investigate, resolve, test and deploy incidents as assigned

Monitors system performance, and verifies that peripheral integrations are functioning as expected

Monitor key data propagation & integration process

Evaluates and streamlines business processes to maximize efficiency and effectiveness within the team and with the client

Participates in strategic planning meetings with the client and manages client expectations in terms of support and delivery

Leads, manages, and coaches the Braze Campaign developers’ team with shared focus on growth of existing skillset

📌 Campaign Management Assoc Manager (Mumbai)
🏢 Accenture in India
📍 Mumbai