04 Aug
|
Softcrayons IT Education
|
Noida
04 Aug
Softcrayons IT Education
Noida
FULLTIME Call Center Executive Multiplier AI 2 days ago Call Center Executive Multiplier AI Telecaller FULLTIME 15000 - 20000 1 - 2 Years Noida, Uttar Pradesh Job Title:Call Center Executive Location:Noida Job Type:Full-Time Shift: Day Shifts We are seeking a highly motivated and customer-focused Call Center Executive who is proficient in English. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer queries, and providing exceptional customer service in a professional and friendly manner.
Key Responsibilities: Manage large volumes of inbound and outbound calls promptly.
Identify customer needs, clarify information, and provide solutions or alternatives to resolve issues.
Maintain a positive, empathetic, and skilled attitude toward customers always.
Follow communication scripts and guidelines to ensure consistent service delivery.
Escalate unresolved queries to appropriate departments when necessary.
Keep records of customer interactions, transactions, comments, and complaints.
Meet personal/team qualitative and quantitative targets.
Adhere to all call center procedures and policies, ensuring compliance with company standards.
Requirements: Proficiency in English (Mandatory).
Basic Proficiency In Hindi(Preferred).
Strong verbal communication and active listening skills.
Ability to multi-task, set priorities,
and manage time effectively.
Previous experience in a call center or customer service role is a plus but not mandatory.
Problem-solving attitude and patience when handling customer queries.
Basic computer skills (typing, navigating software, etc.).
Benefits: Competitive salary with performance-based incentives.
Opportunity for career advancement.
Paid training and continuous development opportunities.
Supportive work environment.
Professional Skills Customer
Support
Chat Support
Communication Skills
Inbound
Outbound Share Job: Job Overview Job TitleCall Center Executive Job TypeFULLTIME CategoryTelecaller Experience1 - 2 Years DegreeMaster Offered Salary15000 - 20000 LocationNoida, Uttar Pradesh HR Contact (phone hidden) Call Noida, Uttar Pradesh Open Maps Related Jobs Explore other job opportunities in this category. Yesterday Telesales Representative Best Hawk Infosystems Pvt. Ltd.
Telecaller FULLTIME ₹20,000 - ₹25,000 Noida, Uttar Pradesh Job Details 2 days ago Senior Associate- International Voice Golden Opportunities Telecaller FULLTIME ₹20,000 - ₹25,000 Noida, Uttar Pradesh Job Details 2 days ago BPO Telecaller Sifa Ayurveda Telecaller FULLTIME ₹15,000 - ₹25,000 Noida, Uttar Pradesh Job Details Send Us Message
📌 Call Center Executive (Noida)
🏢 Softcrayons IT Education
📍 Noida