- Perform software-related QA translations and technical translations from Japanese to English and vice versa
- Handle customer communication in both Japanese and English, ensuring transparent and effective communication of technical issues, solutions, and updates
- Conduct Root Cause Analysis (RCA) on software defects and issues, providing detailed reports in both Japanese and English
- Collaborate with the development and QA teams to understand product updates and changes, and translate technical specifications as needed
- Assist in creating and maintaining bilingual documentation of software products, technical procedures, and QA processes
- Provide language support to other team members as needed
- -Business process and service improvement for service enhancement -Training and team development, Mentoring, coaching -Business Process and Service Improvement -S&R; (Sense and Respond) Communication Cell

Role: IT Support - Other

Industry Type: IT Services & Consulting

Department: IT & Information Security

Employment Type: Full Time, Permanent

Role Category: IT Support

Education

UG: Any Graduate

PG: Any Postgraduate

📌 Business Support Specialist (Chennai)
🏢 Fujitsu
📍 Chennai