Key Responsibilities:

1. Strategic Leadership & P&L; Management

- Lead business verticals with full P&L; ownership
- Drive profitability through cost control and optimized service delivery
- Build scalable models for staffing, apprenticeships, and skill-aligned workforce programs

2. Business Growth & Expansion

- Design and implement annual business development plans
- Identify current markets, sectors, and product opportunities for growth
- Expand service portfolio across geographies and emerging industries

3. Client Acquisition & Relationship Management

- Lead B2B partnerships with corporates, staffing agencies, and government employers
- Deliver client-specific solutions for staffing, apprenticeships, and payroll
- Maintain high client satisfaction and foster long-term strategic relationships

4. Operational Excellence & Performance Monitoring

- Oversee implementation of WISE, RTD, certification, and apprenticeship programs
- Monitor operational KPIs, delivery metrics, and quality benchmarks




- Implement reporting systems for business and program tracking

5. Team Leadership & Capability Building

- Build and mentor high-performing teams across business development, operations, and delivery
- Set and monitor KPIs for regional and functional teams
- Foster a performance-driven and client-centric culture

6. Compliance, Quality & Risk Management

- Ensure statutory compliance in payroll, staffing, and apprenticeship operations
- Mitigate legal and operational risks related to workforce deployment
- Maintain audit readiness and quality assurance standards

7. Stakeholder Engagement & Collaboration

- Collaborate with internal MSU teams (academic, marketing, admissions) for aligned execution
- Engage with government agencies, SSCs, and industry bodies for partnerships and compliance
- Represent MAPL in forums and strategic events to strengthen visibility and advocacy

📌 Business Head/VP-Industry Solutions (Gurugram)
🏢 Medhavi Skills University
📍 Gurugram