SCOPE OF THE JOB The job involves exploring new business opportunities with existing customers as well as onboarding new customers. In the process, one has to ensure that all Pre-requisite documents are checked and sign-off, submission of Techno-Commercial solution, and ensuring that PO is being placed by the customer on time, further delivery should happen within SLA as agreed with the customer.

EXPECTED END RESULTS

MAJOR ACTIVITIES

Business Development

- Exploring new business opportunities wrt to Market trend and analysis.

- Customer engagement and Onboarding of current Customers

Managing customer lifecycle

- Regular communication with the customer in terms of Service and new Business

- Ensure prompt and appropriate response to Customer for each activity

- Keep close engagement with Customers for new products/areas

Presales

- Customer requirement Gathering and providing a solution to Customer

- Proposal Preparation and competitive quote submission to Customer

- Ensuring all the Pre-requisite documents being checked and sign off (Customer License, Service as per their License Category, Agreement, PO checks, etc)

- Submission of Technical - Commercial Solution and ensuring the PO being placed by a customer in time

Post-Sales

- Project planning and assigning the activities to Customer as well as DEPL internal team

- Ensuring that the delivery happens as per SLA agreed with Customer.

- Ensuring that Customer takes over the fibers on ASAP basis upon gets readiness notice from DEPL Project / O&M; team.

- Ensuring HOTOs get signed as per the terms agreed and on an immediate basis upon completion of HOTO.

Key Result Areas

- No of Projects/activities

- No of order conversion

- No of Orders, No of Agreements





- On-Time HOTO and Invoice as per SLA

Decisions to be taken on the job

- Sharing fiber networks with existing as well as new customers.

- On feasibility confirmation, sharing the commercial offer with the customer.

KNOWLEDGE, SKILLS & ATTRIBUTES

- Knowledge of DEPL Offerings, solutions, and possibilities

- Presentation skills(making pitches & creating decks)

- Technical know-how, understanding of the Telecom market, products & services

- Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset
- A positive mindset with a go-getter attitude

- Customer success centricity

- Highly responsive & committed

BEHAVIOURS TO BE DEMONSTRATED AT ALL TIMES WHEN EMPLOYED

- Confidentiality: Do not speak anything of internal matters, client details, financial details, or any proprietary information of the company to anyone formally or casually.

- Punctuality: Your job needs you to be on time, every time. Please ensure you reach work, site, place of activity as per timelines and finish your work as per timelines. Ensure colleagues, seniors, partners are updated on time.

- Professionalism: Be polite and nice when talking, communicating with others at all times. Follow the company policy in letter & spirit. Be dressed up in clean clothes and keep yourself presentable at all times.

- Proactive:



Can foresee and plan for daily works and issues. Non-reactive approach to work with larger planning for self and dependent team.

- Team player: Understand how your actions impact the immediate team as well as the larger organization as a whole. Ensure all your actions and thoughts are in line as a team player with the company image in mind at all times.

- Integrity: Must have high integrity in all transactions. Understand working ethos, ensure the same are talked about, practiced, and enforced with teams and processes.

- Transparency: Be open and transparent in reporting matters to the stakeholders as is. Any misrepresentation, manipulation, interpretation is not welcomed. As this job role is feet & eyes for looking at the network, the reporting needs to be transparent & ethical at all times.

DESIRED EXPERIENCE AND EXPOSURE

- 5 + years of Business Development in telecom sector.

- Planning & execution capabilities in complex environments on the ground.

- Worked with fast-growing companies where a lot of ownership & responsibility is taken on the job.

- Bias for action, mindfully.

EDUCATIONAL QUALIFICATIONS

- Essential Qualifications: PG / MBA

- Desired Qualifications: Btech (telecom / IT)

TRAINING REQUIRED

Technical

- Telecom Domain Knowledge wrt to OSP and ISP functionalities

- Sales & process excellence

GIS and IT SoftwaresNon-Technical

- Self-Management | Task Management |Team Management | People management

- Code of conduct

- Professionalism

- Getting Things Done

- Managing Partners for Win-Win

IMPORTANT STAKEHOLDERS

Internal

- Delivery Team ( O & M)

- SCM

External

- Clients

- Vendors

📌 Business Development Executive (Mumbai)
🏢 Dinesh Engineers
📍 Mumbai