About the Job The Business Analyst plays a key role in assisting the business by analyzing and providing insights to support strategic decision making and achievement of corporate goals, assisting in the operationalization of business, process, quality assurance, and reporting.

As Business

Analyst, You Will… Identify the analysis requirement, coordinate with teams, and finalize the specific requirement

Follow up on the progress of work items and communicate with project team members

Capture detailed minutes of meetings, while organizing and distributing relevant information to appropriate stakeholders

Ensure the project team adheres to provided timelines and deliverables

Provide status updates on projects, indicate key milestones, and take project decisions to leadership for guidance

Gather, analyze, specify, validate, and document both business and functional requirements of stakeholders, along with customers or business users

Gather, scrub, organize, analyze, and present insights from headers or metrics data

Analyze, comprehend, and document current processes through participation in and/or facilitating brainstorming sessions, root cause analysis, or other discovery practices with stakeholders.

Perform analysis of business processes, highlighting issues and challenges, then recommending solutions and improvements





Develop and implement test plans to ensure successful delivery of projects

Communicate plans, actions, risks, and issues with key stakeholders

Understand quality assurance requirements, prepare, and publish internal Scorecards for Quality Assurance Analysts and Team Leads As Business Analyst, You Have… A Degree or Diploma in Science, Engineering or an MS or MBA in Data Analytics or Computer applications or Statistics

1.5 - 3 years of experience in Reporting, Analytics is preferred

Experience in managing and building relationships with multiple teams

Knowledge of Statistics, Lean Six Sigma, or any other Data Science certification is considered an asset

Knowledge of VBA Macros and Report Automation is expected

Robust verbal and written communication skills, including presentation skills

Sound knowledge of Microsoft Excel and Google Sheets

Excellent organization and time management skills

Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds.

Ability to multi-task under high-pressure situations

Superior attention to detail with an eye for accuracy

Team player with creative problem-solving, analytical, and project management skills

Ability to adapt to changing environments and timelines

📌 Business Analyst (Hyderabad)
🏢 Intouch CX
📍 Hyderabad