Key Responsibilities

- Sales Enablement &
- Support

- Partner with the sales team to develop compelling proposals, RFP responses, and presentations for medical coding services.

- Provide subject matter expertise on US healthcare coding standards, compliance, and industry best practices.

- Assist in pricing strategies, cost estimation, and solution design for prospective clients.

- Client Engagement

- Participate in client calls and meetings to articulate service offerings and address technical queries.

- Build robust relationships with key stakeholders to understand their needs and tailor solutions accordingly.

- Market Intelligence

- Analyze industry trends, competitor offerings, and regulatory changes to support strategic decision-making.

- Identify new opportunities for growth within the medical coding domain. Should possess Radiology domain expertise Multispecialty experience ( IVR, Anesthesia, Surgery, EM, ED etc..)

- Team Leadership

- Mentor and guide the sales support team to ensure timely and accurate deliverables.

- Collaborate with operations, quality, and compliance teams to align service capabilities with client expectations.

- Compliance &

- Quality

- Ensure all proposals and solutions adhere to HIPAA,



CMS, and other regulatory requirements.

- Maintain up-to-date knowledge of ICD-10, CPT, HCPCS, and payer guidelines.

Required Qualifications

- Bachelor’s degree in Healthcare Administration, Life Sciences, or related field (Master’s preferred).

- 10 years of experience in US healthcare domain with strong exposure to medical coding services.

- Proven track record in sales support, pre-sales, or business development within healthcare outsourcing.

- In-depth knowledge of ICD-10, CPT, HCPCS coding standards and compliance frameworks.

- Excellent communication, presentation, and stakeholder management skills.

- Strong analytical and problem-solving abilities.

Preferred Skills

- Experience working with US healthcare providers, payers, or RCM companies.

- Familiarity with sales CRM tools and proposal management systems.

- Ability to work in a fast-paced, deadline-driven environment.

Key Competencies

- Strategic Thinking

- Client-Centric Approach

- Leadership &
- Team Management

- Technical Expertise in Medical Coding

- Negotiation &

- Influencing Skills

📌 BPO Associate Director (Coimbatore)
🏢 NTT DATA North America
📍 Coimbatore