: Role Synopsis: The BPM Process Analyst will be responsible for end-to-end process mapping, documentation, and standardisation using the ARIS platform, supporting BPM and Process Mining initiatives across Customer and products / downstream domain. The role acts as a critical bridge between business partners and the BPM Hub (COE), ensuring high-quality process design aligned to enterprise standards while enabling process transparency, optimisation, and governance.

Key Responsibilities

- Working closely with Global Process Owners, lead end-to-end BPM/process mining engagements (scoping, discovery, modelling, insights, value realisation)
- Engage with GPOs to define priorities and scope, handle a portfolio of initiatives, and drive value realisation through actionable insights and improvement initiatives. Contribute to pipeline development and prioritisation of initiatives
- Oversee development of high-quality process models (L3–L5) aligned to enterprise standards
- Identify process inefficiencies and improvement opportunities through analysis and modelling
- Translate complex business requirements into structured models, use cases, and insights
- In support of GPOs, lead workshops and governance forums, driving alignment on process transformation initiatives
- Act as SME for ARIS and other process tools, ensuring modelling quality, governance, and standardisation
- Influence collaborators to adopt BPM guidelines and realise business value
- Support development and continuous evolution of BPM and process mining methodologies.
- Custodian of the C&P; Enterprise Activity Model.
- Drive consistency in ways of working, governance,



and protocols across the BPM Hub
- Collaborate across BPM, GPOs, Process Mining, Data, and Digital teams.
- Enable integration of process models with analytics, mining, and transformation initiatives.

Essential Education

- Bachelor's degree or equivalent experience in Business, Commerce, Finance, Engineering, or related field.
- Certifications in BPM / Lean Six Sigma (preferred). Core Skills - Extensive experience in ARIS process modelling and BPM frameworks
- Strong knowledge of process mining concepts and tools
- Proven track record of delivering process improvement / transformation initiatives Delivery & Leadership Capability - Experience managing complex, multi-functional projects and collaborator landscapes
- Ability to translate business needs into process models, data-driven insights, and outcomes
- Experience working with Agile or rapid delivery methodologies Functional Knowledge - Positive understanding of the C&P; landscape is preferred which broadly includes:
- Mobility & Convenience
- Sales & Support
- Customer Service
- Retail Operations
- Product Supply / Logistics
- Asset Management & Maintenance Soft Skills - Superb communication and facilitation capability (workshops, senior forums)
- Team leadership skills
- Strong analytical thinking and structured problem-solving.
- Ability to lead demand, prioritise, and deliver under constraints.

Preferred Experience - Experience with process mining tools (e.g., Celonis, Signavio)

- Experience in shared services environments
- Familiarity with ERP systems (e.g., SAP) .
- Ability to define and scale standard BPM methodologies and frameworks.

📌 BPM Advisor (Pune)
🏢 BP Studios
📍 Pune