- Respond to customer inquiries via chat support, providing product information and guidance as needed.
- Resolve customer complaints and issues efficiently and effectively.
- Escalate complex problems to the appropriate department or personnel.
- Record and document customer interactions and transactions, including details of inquiries, complaints, comments, and actions taken.
- Follow up on customer interactions when necessary.
📌 Billing Chat Support Executive (Gurugram)
🏢 TP
📍 Gurugram
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