Company Description The Belgian Waffle Xpress (TBWXpress) is a fast-growing dessert brand that started as a single cloud kitchen in Chandigarh in 2020 and now operates 15+ outlets across India, with more opening every quarter. The brand is recognized for award-winning flavors, including Best in Desserts (Zomato Restaurant Awards 2024), Best in Cakes (Swiggy GreenDot Awards 2024), and multiple Restaurant Guru recommendations.

TBWXpress offers a menu of sweet, savory, vegan, and gluten-free waffles, thick shakes, and seasonal desserts designed to travel well for delivery and dine-in customers. A tech-enabled setup with centralized POS, inventory support, and data-driven menu decisions helps keep operations efficient and profitable. With a strong focus on franchise growth in Tier 2 and Tier 3 cities, TBWXpress aims to deliver joy in every bite while supporting partners with training, supply chain, tech, marketing, and a dedicated franchise starter kit.

Role Description The Bakery Manager is a full-time, on-site role based at The Belgian Waffle Xpress outlet in Panchkula. This role oversees day-to-day bakery operations, including planning and supervising waffle and dessert production, ensuring consistent product quality, and maintaining recipe standards.

The Bakery

Manager coordinates staff scheduling, trains team members on baking procedures and customer service, and supports a positive, productive work environment.





Responsibilities also include monitoring food safety and hygiene, managing inventory and ordering supplies, controlling wastage, and supporting store-level sales and promotional activities.

The Bakery

Manager interacts with customers when needed, handles escalations, and works closely with leadership to meet performance, quality, and customer satisfaction targets.

Qualifications

- Candidates should possess strong bakery and baking skills, with hands-on experience in preparing waffles, desserts, and related baked items.
- Candidates should possess excellent customer service skills, with the ability to handle guest interactions, resolve concerns, and maintain a welcoming environment.
- Candidates should possess sound food safety knowledge, including hygiene standards, proper storage, and compliance with local food regulations.
- Candidates should possess inventory control skills, including stock monitoring, ordering, and minimizing wastage.
- Relevant experience in QSR, dessert shops, or bakery management is highly beneficial.
- Strong organizational, time management, and team leadership abilities are preferred.
- Basic familiarity with POS systems and data-driven decision-making is an advantage.
- A diploma or certification in hospitality, culinary arts, or bakery management is preferred but not mandatory.

📌 Bakery Manager (Panchkula)
🏢 The Belgian Waffle Xpress
📍 Panchkula