Role Expectations

In this role, you will:

- Develop and implement integrations between ServiceNow and third-party platforms, applications, and systems using out-of-the-box plugins, API methods, and modern integration techniques.
- Design, develop, and maintain user interfaces for HR Service Delivery and other web applications on the ServiceNow platform using HTML, CSS, JavaScript, Angular, Bootstrap, and other web technologies.
- Develop custom APIs, connectors, and workflows to enable bi-directional data exchange and system interoperability.
- Utilize standard platform functionality to build and maintain solutions, including business rules, client scripts, UI policies, data policies, ACLs, UI actions, script includes, transform maps, and workflows.
- Write productive server-side scripts using GlideRecord methods to minimize processing time.
- Configure and customize the ServiceNow platform to support integration needs, including REST/SOAP web services and scripting.
- Code, debug, document, deploy, and maintain solutions in a highly efficient and effective manner.
- Enforce best practices around software engineering architecture and processes, including code reviews and unit testing.
- Collaborate with cross-functional teams including product managers, developers, analysts, process owners, and stakeholders to develop and implement integrated solutions.
- Troubleshoot and resolve integration issues, conduct system testing, and ensure stability and reliability.




- Document implementation procedures for knowledge sharing and ongoing maintenance.
- Stay updated with industry trends, emerging integration technologies, and best practices.
- Provide guidance on integrating new platforms and systems.

What We're Looking For

- Bachelor's degree in Computer Science, Information Technology, or a related field—or equivalent experience.
- 5–7 years of experience as a Software Developer, with a focus on ServiceNow development and third-party integrations.
- Proficiency in ServiceNow development, including UI policies, client scripts, business rules, workflows, and integrations.
- Experience building web applications on the ServiceNow platform using ESC Pro Portal, UI Pages, UI Scripts, UI Macros, and other ServiceNow tools.
- Experience integrating ServiceNow with external systems such as SaaS, IaaS, legacy systems, on-premises apps, databases, or data sources.
- Strong skills in JavaScript, XML, HTML, CSS, AngularJS, and experience with REST, SOAP, JSON, and other integration protocols.
- Excellent problem-solving and analytical abilities to troubleshoot and resolve complex issues.
- Effective communication and collaboration skills; self-motivated and flexible in working with cross-functional teams.
- Highly desirable: ServiceNow certifications such as Certified Application Developer or Certified Implementation Specialist.

📌 Associate Software Engineer, ServiceNow (Secunderabad)
🏢 Align Technology
📍 Secunderabad