Great Purpose.

Great

People.

Outstanding

Opportunities.

Imagine Your Impact At Imagine

Learning, we empower potential in students, educators, and one another. Together, we are reimagining what is possible in education and helping to transform learning outcomes. As an Associate Project Coordinator, you will help ensure customers have a smooth onboarding experience for digital-only orders and standard-complexity implementations.

You will coordinate order projects, support license setup and status tracking, and partner with Project Coordinators on larger implementations. Your work will help teams deliver timely, accurate onboarding while building expertise in Imagine Learning’s products, processes, and customer operations.

Envision Your

Experience. In this role you’ll have the opportunity to: Plan, lead, and monitor the customer onboarding process for assigned accounts, typically digital-only orders and standard-complexity implementations. Manage lower-complexity order projects and onboardings, escalating non-standard or multi-product implementations to Project Coordinators as appropriate.

Partner with Project Coordinators on larger or multi-stakeholder implementations by owning defined workstreams such as order processing, license setup coordination, and status tracking. Document correspondence and project activity in Salesforce and NetSuite. Communicate by email with internal department stakeholders and escalate meeting or voice communication needs to the assigned Project Coordinator.

Provide timely progress updates on in-flight onboardings across time zones to ensure continuity of customer projects. Develop working knowledge of order types, product configurations, and onboarding workflows, adapting as new products are added. Collaborate with the team and other departments to drive change, improve processes, and facilitate standardization.

Share Your

Expertise. Experience, education, and qualifications essential for success in this role, include: Bachelor’s degree in business or related field preferred; 1 year of experience in customer operations,



order management, or project support preferred; or an acceptable combination of education and experience. Understanding of the basics of working with Microsoft Outlook, Word, and Excel.

Ability to quickly develop expertise in Salesforce. Detail oriented, highly organized, meticulous, and comfortable managing detailed work. Ability to multitask with interruptions and reprioritize throughout the day.

Exceptional written communication skills to interface with internal stakeholders and Project Coordinators across global time zones. Proactive, self-motivated, dependable, and able to meet deadlines with strong accountability and growing independence.

Key Skills Required: Customer onboarding coordination

Order and project coordination

Salesforce and NetSuite documentation

License setup coordination and status tracking

Written stakeholder communication across global time zones

Detail orientation and organization

Prioritization and multitasking

Cross-functional collaboration and process improvement Employment Type: Regular, full-time Reporting to: Order Service Director Work Model: Hybrid in the Kadubeesanahalli area of Bengaluru Work timings (IST): 8:00 PM to 5:00 AM (This role supports US business hours and therefore requires working night shifts) Compensation: Compensation for this role is competitive and aligned with local market benchmarks in India.

Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.

Benefits: Imagine Learning provides a comprehensive benefits program to eligible employees, including:



Health insurance

Paid time off

Statutory benefits including Provident Fund and gratuity

Wellbeing resources

Professional development opportunities

Flexible working practices. Meal vouchers At Imagine Learning, We Empower Potential As a leading provider of digital-first K–12 curriculum solutions, at Imagine Learning we are committed to creating learning experiences that spark curiosity, creativity, and confidence. Our teams design innovative products that help educators personalise instruction and engage learners in meaningful ways.

Our Curriculum-Informed AI™ approach reflects this commitment—technology that understands instructional context, respects educator judgement, and supports teachers in personalising learning at scale so every learner can thrive. The same sense of purpose shapes our culture.

At Imagine

Learning, you will find meaningful work, opportunities for continuous learning, and collaboration with thoughtful, driven colleagues who care deeply about making a difference. We value curiosity, adaptability, and lifelong learning—for our learners and for ourselves.

Imagine

Learning operates globally, with growing teams in India, the US, the UK, and Ireland. Depending on the role, we offer office-based or hybrid working arrangements aligned with local norms and business needs.

Equal Opportunity Statement: Imagine Learning is an equal opportunity employer providing fair consideration without regard to caste, religion, sex, gender identity, sexual orientation, age, disability, or any other protected characteristic under Indian law.

To all recruitment agencies: Imagine Learning does not accept agency resumes without our express written permission. Please do not submit candidates for consideration via our online application system, to Imagine Learning employees, or to any other organization location without written authorization to do so.

Imagine

Learning is not responsible for any fees related to unsolicited resumes.

📌 Associate Project Coordinator (Bengaluru)
🏢 Weld North Education (now Imagine Learning)
📍 Bengaluru