- Client Processing - IC2Performs routine and non-routine client service and transactional support functions
- Provides analytics and reporting services, working to improve and automate transaction processing systems
- Advises organizational units/teams to ensure timely delivery of service, or resolution of issue
- Provides direction to lower-level service roles in the successful delivery of support or service
- Processes account related transactions per scheduled events/client authenticated direction
- Answers inquiries and resolves problems or issues
- Assesses needs and suggests/promotes alternative approaches to service models
- Participates in straightforward product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions
- Solves problems based on an understanding and knowledge of the intricacies of the system




- Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients
- Manages situations which may require adaptation of response or extensive research according to internal or external client response
- May be responsible for allocating and checking work of support team members
- May be responsible for specific supervisory review, training and approval actions
- Contributes to the achievement of team objectives

To be successful in this role, were seeking the following:

- Bachelor's degree or the equivalent combination of education and experience is required
- 3-5 years of total work experience is preferred
- Experience in brokerage processing is preferred
- Contributes to the achievement of team objectives
- Bachelor's degree in finance or the equivalent combination of education and experience is required
- 0-3 years of total relevant work experience preferred

📌 Associate, Middle Office (Pune)
🏢 BNY Mellon International Operations (India) Private
📍 Pune