- Collaborate with cross-functional teams to build and deliver AI products
- Translate complex technical concepts to non-technical stakeholders
- Assist in AI quality monitoring, data annotation, and KPI monitoring
- Develop systems and procedures to ensure quality delivery and manage escalations
Key Deliverables:
- Successful delivery of AI products aligned with customer expectations
- Efficient management of service delivery, ensuring high quality and timely resolution
- Transparent and effective documentation of processes and training materials
- Development of strategies for service delivery optimization and team growth