- Monitor Managed Review India projects to establish priorities and ensure all client objectives are met.
- Ensure effective collaboration with our US and EMEA Managed Review, Client Services, and other delivery teams.
- Assist in ongoing assessment of revenue and service level metrics.
- Drive best practices within our Managed Review
- Working with our Managed Review leadership, create an organizational strategy for successful implementation of enterprise-level work.
- Participate in sales support and client relationship activities, including client pitches, business reviews, and coordination of onsite visits.
- Develop and maintain a high performing team, departmental processes, and recommendations on the infrastructure necessary to support service delivery and enable scalable growth.
- Provide vision, leadership, direction, and coaching to ensure continuous and successful employee development.
- Drive continual identification, development and implementation of delivery improvements focused on technology, people, and process.
- Manage our Managed Review India department, including 1:1s, performance reviews, reporting, administration, training, and mentorship, and providing continuous feedback.
- Perform other related duties as assigned.





Bring your passion and together we will shine. It would also be outstanding if you had the following:

- 8+ years of experience leading a large-scale managed document review delivery team.
- Bachelor's or Master's degree in law
- 8+ years of experience providing sales support or overseeing managed review client relationships (experience coordinating and leading client onsite meetings preferred)
- Experience overseeing delivery of managed review for complex financial services and pharmaceutical clients strongly preferred.
- Excellent eDiscovery subject-matter communication and exceptional customer service demeanor
- Experience with monitoring and analyzing productivity, utilization and financial metrics preferred.
- Ability to work effectively internally and with clients.
- Excellent organizational, planning, prioritization, and problem-solving skills
- Mindset to positively contribute to meeting financial targets and other Managed Revie KPIs
- Ability to multitask, prioritize and organize under pressure.
- Working knowledge of eDiscovery technology, including Relativity and other Review technologies

📌 Associate Director Managed Review - eDiscovery (Bengaluru)
🏢 Augusta Infotech
📍 Bengaluru