Job Purpose To manage and optimize the risk and Fraud management process for payments business of Bajaj Finance Limited, covering full lifecycle from Onboarding Risk to transactions/ lifecycle risk management. The role is responsible for investigation, analysis, actioning and reporting of merchants for mitigation of risk,.Duties and Responsibilities
? Completely own the risk and fraud management function for Payments business of Bajaj Finance Limited for Acquiring QR business
? Acquiring QR risk management through Onboarding checks, Transaction Monitoring and Portfolio monitoring
? Daily review of risk triggered cases basis transaction pattern, business data verification and calling for early identification
? Update system for action taken basis review
? Prepare daily/weekly/monthly reports on trends, thresholds and efficiency
? Maintain close coordination with business, operations,
data team for review of existing processes/ data points and to use them from mitigating fraud risk by getting controls implementedKey Decisions / Dimensions
Following decisions are taken by the role:
? Decide on the quality of the merchant basis transaction pattern or business documents
? Deactivation/Reactivation of merchants basis data availableMajor Challenges nsure 100% monitoring with zero error
? Handling of special situations with quick thinking and instant action
? Constant monitoring to improve process efficiencyRequired Qualifications and Experience a) Qualifications
Any Graduate/post-graduate degree. Positive understanding of Payment business
Work Experience
- 1-2 years of experience with NBFC/Banks in calling and/OR document verification