Purpose/Objective The purpose of this role is to drive data-driven governance, performance monitoring, and compliance reporting across key business initiatives by leveraging Power BI analytics, stakeholder collaboration, and structured programme governance.

The incumbent will be responsible for developing insightful dashboards and management reports, tracking project progress, monitoring partner SLAs and KPIs, ensuring timely closure of audit findings, and supporting group-level governance frameworks.

The role acts as a critical link between business, technology, and external partners to provide accurate reporting, actionable insights, and effective coordination that enables informed decision-making, operational excellence, and compliance adherence across the organisation.

Key Responsibilities of Role

Power BI Data Analysis & Reporting • Develop interactive dashboards and reports using Power BI for governance, audit, SLA, and KPI tracking.

- Design, develop, and maintain Power BI dashboards and data models with clean, reliable, and reusable datasets.
- Create and optimize DAX measures, perform data validation, and improve report performance and usability.
- Integrate and analyze data from multiple sources such as SAP, Excel, databases, and partner inputs.

Stakeholder Management • Collaborate with business and IT stakeholders to gather reporting requirements, clarify expectations, and drive alignment.
- Coordinate with multiple business units and functional teams to ensure timely data submission, review, and sign-off.




- Prepare explicit updates and management-ready summaries for governance forums and leadership reviews.

Project Management & Coordination • Track project deliverables, timelines, dependencies, risks, and action items across internal teams and external partners.
- Maintain structured trackers and follow-up mechanisms to ensure visibility of progress and closure status.
- Support planning, coordination, and governance cadence for O3-related initiatives and reporting deliverables.

Group Governance Coordination • Support group-level governance initiatives by tracking KPIs, compliance metrics, reporting standards, and follow-up actions.
- Ensure adherence to defined governance frameworks, documentation standards, and review mechanisms.

Partner SLA & KPI Tracking • Monitor partner/vendor SLAs and KPIs, including service performance, uptime, response time, delivery metrics, and compliance status.
- Develop dashboards and periodic reports to measure partner performance and highlight risks, gaps, and improvement areas.

Audit Findings Tracking & Compliance • Monitor audit finding closure status and follow up with responsible stakeholders for timely remediation.
- Ensure proper documentation, evidence tracking, and management updates for audit compliance closure.

Technical Competencies

Power BI Data Analysis,Project Management,ITSM / ITIL Process Understanding,Vendor Management

Qualifications and Experience

B.

E/BTech/ master's Any

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