We are seeking an experienced Business Analyst with strong domain expertise in Smart Metering, Advanced Metering Infrastructure (AMI), Meter Data Management (MDM), and Utility Operations. The ideal candidate will act as a bridge between business stakeholders, utility operations teams, product owners, and technology teams to deliver smart metering solutions that support electricity distribution companies (DISCOMs), utility providers, and regulatory requirements.

The candidate should possess strong analytical skills, utility business process knowledge, and experience translating business requirements into functional specifications for smart metering programs.

Key Responsibilities

Business Analysis & Requirement Gathering

Collaborate with utility stakeholders, business users, regulators, and technology teams to gather and document business requirements.

Conduct workshops, stakeholder interviews, and business process analysis sessions.

Develop: Business Requirement Documents (BRD)

Functional Requirement Documents (FRD)

User Stories

Process Flows

Use Cases

Functional Specifications

Analyze current utility processes and recommend improvements through smart metering capabilities.

Smart Metering & AMI Solutions

Understand end-to-end smart metering ecosystem: Smart Meters

Head End System (HES)

Meter Data Management System (MDMS)

Communication Networks (RF, PLC, GPRS, NB-IoT, LTE)

Billing Systems

Outage Management Systems (OMS)

Customer Information Systems (CIS)

Define business rules for: Meter onboarding

Remote connect/disconnect

Demand response

Load profiling

Energy accounting

Tamper and event management

Prepaid/postpaid metering





Data Analysis & Reporting

Analyze meter consumption data and operational performance metrics.

Develop reports and dashboards for: Billing performance

Revenue assurance

AT&C; loss reduction

Meter health monitoring

Service-level compliance

Validate data flows across utility applications.

Agile Delivery & Product Support

Work closely with Product Owners and Scrum teams.

Translate business requirements into user stories and acceptance criteria.

Support Sprint Planning, UAT, defect triage, and release management.

Participate in solution design reviews and functional testing.

Stakeholder & Regulatory Management

Coordinate with utilities, system integrators, vendors, and regulatory authorities.

Ensure compliance with utility and regulatory requirements.

Support change management and user adoption initiatives. Requirements

Domain Expertise

Solid understanding of: Smart Metering Programs

Advanced Metering Infrastructure (AMI)

Meter Data Management (MDM/MDMS)

Utility Billing

Revenue Management

Distribution Operations

Energy Accounting

Demand Side Management

Knowledge of: Smart Grid concepts

Load forecasting

Demand response

Outage management

Business Analysis Skills

Requirements elicitation and documentation

Process modeling (BPMN)

Gap analysis

Functional design

User story creation

Use case development

UAT planning and execution

Technical Knowledge

SQL and database concepts

API integrations

Web services (REST/SOAP)

Data mapping and transformation

System integration architecture

Understanding of cloud-based utility solutions

Tools

JIRA

Azure DevOps

Confluence

Power BI

Excel

SQL Server / Oracle

📌 Assistant Manager - Business Analyst (Gujarat)
🏢 Esyasoft Technologies Private
📍 Gujarat