Role & responsibilities Core Work Responsibilities
- Staff Supervision: Assign daily tasks, manage work schedules, and monitor room attendants and floor staff.
- Quality Inspections: Conduct rigorous audits of guest rooms, corridors, public areas, and back-of-house zones.
- Inventory Control: Track linen, guest amenities, uniforms, and cleaning chemicals. Proactively order replacement stock.
- Front Desk Coordination: Provide live room status updates to ensure rapid check-in turnarounds.
- Maintenance Reporting: Identify and log property damage, broken fixtures, or equipment failures directly with the engineering team.
- Guest Relations: Address and resolve guest complaints or specific requests immediately.
- Training & Onboarding: Train the team & new team members
Candidate must have relevant experience in reputed branded 5 star hotels/resorts