- Be responsible for production support & release management for application assigned - SRE C1 - Application Performance Management : APM(Dynatrace).
- Should ensure application reliability, proactive monitoring, and incident resolution, while supporting enterprise observability and performance goals.
- Should possess excellent troubleshooting and analytical skills.
KEY RESPONSIBILITIES
- APM Tool Management
- Configure, maintain, and optimize APM Tools (Dynatrace, Appdyanmics, Datadog, Current Relic, Splunk, IBM Instana, Zoho Manage Engine etc.).
- Ensure end-to-end visibility of application health and performance.
- Managing Agent deployment, configure monitoring policy on Tenant settings.
- Perform platform upgrade, configure full stack/real user/log monitoring.
- Managing inventory of servers.
- Monitoring & Incident Response
- Establish KPIs and SLAs for application performance.
- Monitor dashboards, detect anomalies, and lead incident triage.
- Collaborate with DevOps and engineering teams for root cause analysis.
- Performance Optimization
- Identify recurring performance bottlenecks and propose improvements.
- Support scalability and resilience initiatives across applications.