Role Overview

We are looking for a detail-oriented and analytically driven Apprentice to support both operations and analytics within the India Repair Center. The role focuses on improving repair efficiency through data-driven insights and strong inventory & material handling practices, including spare parts management and defective core tracking. This position is ideal for candidates interested in repair operations, inventory control, and service analytics.

Key Responsibilities

1.

Repair Center

Operations & Inventory Management

Support day-to-day repair center operations with focus on material flow and system accuracy

Manage and maintain inventory of spares and repair materials within the center

Ensure proper storage, binning, labeling, and traceability of parts

Monitor stock levels and assist in identifying shortages, excess, or discrepancies

Coordinate with cross-functional teams (stores, logistics, service teams) to ensure smooth operations

2.

Spare

Parts & Defective Core Handling

Handle inwarding of spare parts, including verification, system entry, and arrangement

Track movement of spare parts and ensure accurate consumption recording in SAP/ServiceMax

Manage defective cores lifecycle including inward, identification, storage, and transfer

Maintain records of core returns, replacements, and scrapping as per process

Ensure compliance with system and process requirements for material tracking

3.

Repair Center Data

Analysis & Insights

Consolidate and analyze data from SAP, ServiceMax, and other systems to support operations

Develop dashboards and reports covering:





Spares consumption and inventory trends

Failure/error patterns in repairs

Repair center performance and turnaround metrics

Customer usage and service demand trends

Identify inefficiencies, material gaps, and process improvement opportunities

Provide actionable insights to enhance repair efficiency, reduce turnaround time, and optimize inventory

Support forecasting of spare parts demand and consumption patterns

4.

Continuous

Improvement

Recommend process improvements based on operational data and analysis

Support implementation of best practices in inventory control and repair workflows

Assist in driving data accuracy, system discipline, and standardization across processes

Required Skills & Qualifications

Education

Bachelor’s degree in

Engineering (Mechanical / Electrical / Electronics / Industrial preferred)

Science graduates

Supply Chain / Operations / Logistics

Data Analytics (with operations exposure)

Or related field

Technical Skills

Working knowledge of

Excel (pivot tables, lookups, data analysis)

Basic data visualization (Power BI / Tableau preferred)

Familiarity with ERP systems (SAP) and service tools (ServiceMax) is an added advantage

Functional & Analytical Skills

Understanding of inventory management,



material flow, or repair operations (preferred)

Strong analytical and problem-solving ability

Ability to interpret data and link it to operational improvements

Soft Skills

Attention to detail and process-oriented mindset

Good communication and coordination skills

Self-driven with willingness to work in a hands-on operational environment

Preferred Attributes

Interest in repair center operations, inventory control, and service analytics

Exposure to spare parts handling, warehousing, or service operations

Ability to balance operational execution with analytical thinking

What You Will Gain

Hands-on experience in repair center operations and inventory management

Exposure to SAP, ServiceMax, and real-time service environments

Practical experience in spare parts lifecycle and core management

Opportunity to build data-driven operational improvements

Strong foundation in operations + analytics integration

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker

Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse setting. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.

📌 Apprentice- Repair Center Operations (Bengaluru)
🏢 Alcon
📍 Bengaluru