Spectral Consultants is Hiring | Application Support Lead/ Production Support | Hyderabad join one of our leading global consulting clients in Bangalore ?Location

? Experience : 5 to 8 Years of experience

? Must-Have Skills

- Application Support / Production Support (L2/L3)
- ITIL & ITSM (Incident, Problem & Change Management)
- SQL & Database Troubleshooting
- Microservices Architecture
- REST APIs
- AWS (EC2, S3, Lambda, ECS, API Gateway, CloudFront)
- Python Scripting / Automation
- JIRA & GitHub
- Agile / SDLC
- Stakeholder & Vendor Management

? Key Responsibilities
- Ensure high application availability and operational excellence.
- Manage Incident, Problem, and Change lifecycle following ITIL best practices.
- Troubleshoot production, platform, and infrastructure issues.
- Support cloud-based applications and microservices.




- Automate operational processes using Python.
- Collaborate with cross-functional teams, vendors, and business stakeholders.
- Drive continuous improvement and service reliability.

? Key KPIs
- Application Uptime
- SLA Compliance
- MTTR & Incident Resolution
- Change Success Rate
- Automation Initiatives
- Customer Satisfaction (CSAT)

? If you're interested or know someone who would be a excellent fit, share your updated resume & #applybelow #Hiring #ApplicationSupport #ProductionSupport #ITIL #ITSM #AWS #Python #SQL #Microservices #RESTAPI #JIRA #GitHub #BangaloreJobs #TechHiring #L2Support #L3Support #HiringNow

📌 Application Support Lead( ITSM +Python/AWS ) (Bengaluru)
🏢 Spectral Consultants
📍 Bengaluru