Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Oracle Sales Cloud Sales Force Automation Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to ensure the smooth operation of critical applications. The position demands continuous monitoring, analysis, and collaboration with different teams to maintain system stability and performance, contributing to the overall efficiency of business processes.

Roles & Responsibilities: Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.





Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.

Document findings and resolutions to build a knowledge base for future reference.

Assist in the implementation of system updates and enhancements to improve functionality.

Support junior team members by sharing knowledge and providing guidance when needed.

Professional & Technical Skills: Must To Have Skills: Proficiency in Oracle Sales Cloud Sales Force Automation.

Robust problem-solving abilities with a focus on diagnosing and resolving software issues.

Experience in monitoring and maintaining enterprise-level business applications.

Ability to analyze system logs and performance metrics to identify root causes.

Familiarity with software lifecycle processes and incident management.

Effective communication skills to collaborate with technical and non-technical stakeholders.

Additional Information: The candidate should have minimum 3 years of experience in Oracle Sales Cloud Sales Force Automation.

This position is based at our PDC3C - SEZ location.

A 15 years full time education is required.

📌 Application Support Engineer (Pune)
🏢 Accenture in India
📍 Pune